Faculty/Staff Guide to Computing at BSC
http://www.bridgew.edu/DEPTS/INFOSERV/helpdesk/train.htm

CMC Study Center, December Communications, Inc.
http://www.december.com/cmc/study/center.html

Computer Mediated Communication Resources, SNOW - Special Needs Opportunity Window, Canada
http://snow.utoronto.ca/resources/cmc.html

Mircosoft Research Netscan (formerly Center for the Study of Online Community)
http://netscan.research.microsoft.com/netscanRS/default.asp

Synchronous Communications Paper Archive, David Barberi
http://www.ibiblio.org/dbarberi/papers/

The Moderator's Homepage, Resources for Moderators and Facilitators of Online Discussion by Mauri Collins & Zane L. Berge, Berge Collins Associates
http://www.emoderators.com/moderators.shtml

The Technology Source
http://horizon.unc.edu/TS/